Conditions of Use

Condition of use and Terms & condition.

Due to the nature of most of the product we supply and the security of a minor that visit our site, we strongly recommend that if you are under the age of 18 you must be accompanied by an adult before making a purchase on our site. When make a purchase on our web site you are bound by our terms and condition, all price display on our website includes vat except product that is on sale or special. TranaMax reserves the rights to change the terms and condition at any time without notice. TranaMax.co.uk  is an internet base store which means 100% of all sales is done online, we do not provide phone support but if you wish to ask us a questions about product or service please do so via email: sales@tranamax.co.uk and we will reply to you with in an hour base on the email Valium. tranamax.co.uk may make changes to product or services offer on our website or to the applicable prices for any such product or service at any time with out notice.

(1)                                                  Card Authorization:

As part of our security checks to protect genuine cardholder, we may request authorization form your card provider  for an amount not exceeding the value of your order. in the event that we reject your offer to purchase, or we accept your request to cancel this order, please note that it may take several days before your card provider cancels this authorisation.if you wish to cancel and order place with us, please inform us by email. all claims for damages must be reported to our customer service department via email within 7 days of receiving the goods. this does no affect your statutory rights as s consumer.

(2)                                                   Credit verification:

To ensure that the order process goes smoothly, TranaMax may ask buyers to provide photocopies of recent credit card statements, bank account statements, and photo ID card should their credit card fail the test for the billing address and identity clarification ----- automated Address Verification System (AVS) test or card code verification (CCV) TEST.

If TranaMax is unable to verify the buyer's identity or shipping address, the order will be automatically canceled after a few working days and the payment will be full refunded immediately via the original form of payment.

(3)                                               Billing Address and Shipping Address:

TranaMax will do its best to  protect the interests of credit card and online payment account owners. For credit card payments, TranaMax will post to registered bill payer only. If TranaMax is unable to verify the shipping address and the buyer has never purchased from us before, the order may be automatically canceled after a few working days and the payment will be fully refunded immediately via the original form of payment.

We do not store or process Credit card detail, all that service is don by our merchant facility NOCHEX, visit (www.nochex.com) for more information. On completion of your order TranaMax will not appear on your bank statement, our merchant facility "NOCHEX" will appear. if you choose to pay via cheque, make cheque payable to Williams services & entertainment, your item will not be shipped until the fund has cleared. if you choose to pay via postal order Please make it payable to Williams service & entertainment, item will be shipped as soon as postal order been received.

(4)                                                        Order Cancelation:

TranaMax will cancel unpaid orders or orders without confirmation of details such as shipping address, buyer's identity, payment issues, and product availability.

buyers can cancel a paid order before the processing and the get a full refund (deducted fees) which is 3% - 50p, via the original form of payment.

Be aware of the product description, features, and the technical specifications before placing your order.

TranaMax advises buyers to place a sample order before a large order, TranaMax should be will informed of the necessary technical details in written form with product pictures to avoid the product specification dispute.

(5)                                 Minor Product Specification Discrepancy:

Buyer agrees that TranaMax can ship products with different packaging or colour unless the buyer explicitly indicates the products Colour or packaging requirement in their order comments.

(6)                                                   Account cancelation:

Customers can request to have their account canceled at any time provided that there are no open or pending orders, and no unresolved issues. Canceled accounts can be re-activated at any time at the customers's request. Customers can also request to have all order history and customer information permanently removed from all TranaMax's servers. Once and account has been permanently removed from our servers, account re-activation is impossible, and all former account privileges may no be re-issued if the customer creates and new account afterwards.

(7)                                    Money Back Guarantee for Unwanted Purchases:

If the product has been purchased and within the first 7 days of its arrival you find that it is not exactly what you wanted you may return the product to us, assuming the following:

A. The product has been unused.

B. The product is in the original packaging.

C. The product has not been tampered with.

D. The product is fit for resale when we receive it back to our warehouse.

E. The postage costs for returns of unwanted products are your responsibility.

Assuming the above terms and conditions are met, we will refund the amount; including shipping charges and all points given will be retracted.

It is extremely important that when returning any product it is packaged in a manor that will protect the product from damage in transit. The product remains your responsibility until it has been returned to us. The cost or returning an unwanted product is your responsibility.

 

(8)                                Returns Procedure for Defective or Faulty Goods:

Please ensure you provide us with your correct shipping address at all time. we will not be held responsible for order sent to wrong shipping address. Royal mail has a good reputation of delivering 99.9% of its packages. if after 1 week and you do not receive your parcel please check with your local delivery office and if its no there please contact us so we can file a claim for lost or damage package. a replacement will be sent to you after 10 working days.

If you wish to return a product due to a fault, please contact us first to obtain authorization before returning the product , and we will advise you if the fault is covered by the warranty. If the product has been found to have a manufacturing fault we will immediately arrange for a repair/exchange or send a replacement component if agreed, if the product needs to  returned to us for inspection, we will email you a return form which needs to be completed and returned with the product.

Please note: we do not cover the costs of postage for returns. it's yours responsibility to ensure the goods are returned to us. we recommend you used royal mail standard parcel service at your local post office.

Please also be aware that if a product is return and no manufacturing fault was found or the fault has been caused by the user,  a handling and inspection fee of £4.99 will be payable before the goods are returned to you.

Please ensure you are 100% sure that the fault is a manufacturing issue before returning the goods to us.

All warranty decisions are final and subject to inspection of the goods in question.

NOTE: any items returned for any reason will be at your cost and liability.

WARNING: all our product are uniquely IDed, If you return a product for refund or exchange and its found to be tampered with or found to be a duplicate, we will not return, exchange or refund, your account will be banned and your address and  IP address will be reported to the Police for fraud, the fraudulent  item will also not be returned you.

 

PLEASE NOTE: all specifications and colour on our products are subject to change with out notice. all photo's used on our website are for guidance only and the actual product may vary slightly from the displayed photo.

 

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UDI Quadcopter